Human Resources

Human Resource professionals plan, coordinate, and direct the administrative functions of an organization. They oversee the recruiting, interviewing, and hiring of new staff; consult with top executives on strategic planning; and serve as a link between an organization’s management and its employees.

About Human Resources

Human Resource professionals help create a positive and productive workplace, where both the workers and the company can thrive. From recruiting skilled talent to fostering a culture of safety and growth, they shape a workplace where innovation meets production.

Key Tasks

  • Interpret and explain human resources policies, procedures, laws, standards, or regulations.
  • Hire employees and process hiring-related paperwork.
  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
  • Prepare or maintain employment records related to events, such as hiring, termination, leaves, transfers, or promotions, using human resources management system software.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.

Key Skills

  • Communication Skills
  • Organization
  • Analytical Skills
  • Listening
  • Patience
  • Emotional Intelligence
  • Negotiation Skills
  • Complex Problem Solving
  • Customer Service
  • Conflict Resolution

Education & Certifications

  • Bachelor’s Degree in a Business-related field
  • Bachelor’s Degree in Human Resource Management
  • Society for Human Resource Management (SHRM) Certified Professional
  • Certified Human Resource Professional (CHRP)
  • Master’s Degree in Human Resource Management (MS-HRM)

Local College/ University Programs

  • University of Scranton
  • Penn State University
  • Wilkes University
  • King’s College

Industry Sector Employers

  • Chewy
  • Fidelity Bank
  • The AZEK Company
  • Hydro
  • I.D. Logistics
  • Benco Dental
  • Greiner Packaging
  • The Wright Center
  • Cardinal LG
  • Alleima
  • Procter & Gamble
  • McLane Company